KKC
November 30, 2019, 2:14am
27
There are literally dozens of posts on this forum about closed accounts and people unhappy about Airbnb customer service. Here are just a few of them. I would suggest you read and see if you can learn from any of them.
Hi Everyone,
I am being targeted by Airbnb to have my account suspended.
It all began with a guest saying she was unhappy with her room. She reported no Wi-Fi and an odor also saying she didn’t think my listing was just a basement and not a room. This info I received from Airbnb rep, Paige. I was already doing Wi-Fi repair and was speaking with the guest about it. I found her devices on the network and told her so. I received a very accusatory email from rep Paige and the case was escalated. I…
I wrote this post in reference of Kelly’s account being terminated. I recommend to view the below post at my page, since I have screen grabs with instructions:
http://tiny.cc/Airbnbclosed
Imagine. You have been a host for over two years. Hundreds of guests have walked through your door. You’re a featured speaker at Airbnb conferences. You’ve been awarded by Airbnb for your abilities as a host. At every opportunity, you speak to the press about your amazing life, made possible by Airbnb, which…
Dear Forum after 5 years and 700 stays and 400 plus 5 star reviews, without a phone call I was thrown off and blocked from airbnb. All my reservations were canceled. The ones they told me I can keep a week out have not been paid. They said I was biased against same sex renters. Funniest thing I ever heard. I never have been or would be biased against same sex renters. I do however have a problem with 4 men booking a 2 bedroom then telling me on the phone they plan to have 4 girls over. No…
I’m a superhost with 5 apartments. 400+ reviews, 82% five star. 100% response rate, no cancellations ever.
Airbnb just disabled my account. I can’t log on. I can’t see my calendar. I can’t view my messages to and from guests or send them. The pop-up message said to email "account.inquiry@airbnb.com ". Fine. I did. Twice. No response. I called. Gave up after ten minutes on hold the first time. Got through the second. The lady had no answers to simple questions like:
When are you …
Who would like to join an Owners Union? I feel Airbnb needs to treat their hosts better. I just bought the domain airbunion.com
We currently see about 1 in 10 people ask for their money back after they have already stayed with us. Airbnb usually grants them some sort of compensation for whatever issue they had. This is coming form an owner that has hosted over 700 people between Airbnb and Home Away. Airbnb is giving out money away.
Case in point, We received an email at 2 am from Airbnb…
https://airhostsforum.com/t/what-i-do-now-my-airbnb-account-is-blocked/34723
https://airhostsforum.com/t/this-is-a-risky-game-your-airbnb-account-can-be-closed-any-time-without-warning/24132
https://airhostsforum.com/t/how-to-put-pressure-on-airbnb/33137
https://airhostsforum.com/t/air-suspended-us-for-being-4-stars/7388
https://airhostsforum.com/t/declined-6-requests-in-a-row-suspended-for-5-days/21988
https://airhostsforum.com/t/case-manager-problems/35739
https://airhostsforum.com/t/feeling-hung-out-to-dry-by-airbnb/33504
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