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AirBnB Plus? Anyone know how the process works?


#121

Does anyone think this is worthwhile?


#122

I think there’s a gap here in providing a Plus property without the liability coverage and regulatory requirements of a nice hotel or commercial B&B, e.g. fire inspection, food prep license, etc. Air leveraged an unregulated environment and host/guest risk exposure to provide a (generally lower priced) alternative to commercial operations. I’m not sure how Air plus and Air lux are going to be competitive with resort and conference lodging. Maybe if they have these hosts bundle those Air Experiences guests will think they are getting something special or genuine. I work for US federal govt, and for our business travel, we can use Uber because it’s got sufficient liability coverage, but not Air. That’s a big business market here. I wonder how AirDNA will incorporate plus and lux in its rankings? I do pretty well there and it would be a bummer if I lost ranking.


#123

I was just doing a real search for a whole house 5 people rental in Chicago mid July. On the first page there were 2 plus listing ranked 9 and 14. They weren’t necessarily the nicest or the best for my taste; they were two of the most expensive but not outrageously so. I figure they just bumped up the price a little after the program launched.

I don’t think it will hurt you. I think the average Airbnb is of such mediocre quality that they needed a way to categorize ones that are verified as meeting a certain standard so we can speed up our search.


#125

The TV thing is an ongoing project here. Cable is going to run me about $100/mo plus tax, and they require a 1-2 year commitment, so that’s a $1200 investment up front.

Our friends at Netflix insist that a savvy guest can literally take over the account. I checked with Air, and they recommended a Firestick, but basically it’s the same as a Roku, and inevitably hackable.

In 54 trips I have only had one guest ask for cable. The rest stream their own movies.

In other words, how important is it?


#126

We are all expecting that a Plus appellation will generate more revenue.

Superhost was supposed to do that, too.

Well, most of my guests have no idea what a SH is. They only know I have good reviews.I’m a McDonalds-level provider; slapping a Cordon Bleu appellation on me won’t change that. And at my level, I’m not prepared to shell out $149USD over 5 listings to prove that.

SHOW ME THE MONEY -the incremental gain I stand to win vs. costs - and I will think it over.


#127

Surely someone wants this business. They just need to get rid of the crappy ones and have more listings like this.


#128

One malicious review won’t hurt you. I got a malicious review recently and low ratings in some categories, but it barely registered because it was my 250th review. I’m still above 4.7. Now i’m up to 260 reviews (as soon as I review the guest who left a couple of days ago) and I’m happy to say the malicious review has fallen off the first page. I’ve been invited to join plus, and I was also sent the beta test questionnaire, but there were a few things that didn’t sit well with me, chiefly the requirement to provide a TV. Also, there was something about having pictures on the wall. I’m an admirer of Marie Kondo, so I aim for a clean, simple look. I don’t want anyone telling me my guest house has to look like a hotel, unless by that they mean a Japanese inn (Just kidding but not by very much).


#129

This is very interesting info., especially the liability overage, which is on the minds of all hosts since we assume such a heavy risk and Air does not screen guests with even the minimal ID requirements of any other lodging.


#130

You could always get the guest their own Netflix account which is decidedly cheaper than the cable or dish. Travelers like my son in their 20s would not consider cable a deal breaker like it would have been a decade ago.


#131

I note the thing about “pictures on the wall”. This is just what I meant when I posted on this thread many moons ago, about AirBnB and its “design experts” wanting to control how our homes look. It’s totally unacceptable.


#132

The assessment of accommodation has been going on for 50yrs or more, Airbnb is only adopting an old system.
AirBnB Plus is the next step in making hosts into professional accommodation providers, I’ll bet 50cents that in a few years everyone has to be assessed. The system is already setup in a lot of countries and airbnb only needs to partner with them.
assessment-services


#133

" TV with remote control and access to entertainment such as netflix, ROKU", or something like that. So not all of them.


#134

I’ve recently suspended (not canceled) my DirectTV service. I connected a $10 antenna for local programing and a Roku. The Roku was $30 but I could have gotten a free one if I signed up for and prepaid 2 months of SlingTV. SlingTV has three levels of service and a set of channels for as low as $20 a month and no contract. With the Roku the guest can log onto their own accounts for Netflix or whatever, I’m not going to provide that. This is all in the US.

Alternatively a 42" smart TV some with Roku installed can be had for $300. So the cost is very low to comply with this requirement.

I’ve had 10 guests since I cut the cord and so far no issues. I do have mostly one nighters so that might make a difference.


#135

This article just out asks the same question I asked 3 weeks ago on here;
“Does Airbnb have the bandwidth to inspect and vet all of those 20,000 homes and, even if it does, how does it make sure the quality of those homes is as good as when they were inspected?”
https://skift.com/2018/04/02/airbnb-plus-risky-bet-to-push-homesharing-to-a-new-level/


#136

Interesting article, thanks for posting!


#137

We’re going through the Plus process right now for a listing in Seattle. If we could differentiate ourselves and rise to the top of search results, it would really help us. As I’ve mentioned in other threads, there are thousands (6,575 to be exact) active listings here and sometimes we don’t even show up!

We went through the self-assessment back in Feb and received feedback approximately 6 weeks later. They sent us one of our listing photos indicating that we needed to add personal touches like a plant, art, etc. We did this, snapped an updated photo and just sent it off. I have to say, it did make this area more inviting.

Now we wait some more.


#138

Could you share what that entails?

We wait with you, lol.


#139

I would think they just mean you have options beyond the 4 networks, however it comes in.
I will never make it beyond the scuffs.

It is clear a guy wrote this as one must have, in my book, is a full length mirror.


#140

Ha ha. It’s just a checklist where you confirm you have the things they’re looking for like 2 sets of plush matching towels, various types of cookware, a printed home manual, etc.


#141

@SuiteInSeattle - any idea what happens if the property rating drops below 4.8 stars? I thought I read the other day you only had to have one booking to qualify? Maybe I was reading something else? But let’s say you have a 4.8 star rating and the very next guest drags you down…will they remove you and make you reapply again?

And is there any clarification on the 95% acceptance rate? Will they still allow hosts to cancel or decline a request if the guest is showing visible signs of not following rules? Homeaway in the past has said they will implement an acceptance rate and it will not matter the reasons for not being to accept. They still have not done this due to other changes going on. But they more or less said it makes for a negative traveler experience to be turned down.


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