yes those are all true, I don’t lie.
In case anyone has their doubts about gypsy’s listing or of her integrity or what she posts here, I’d like to chime in. I’ve actually stayed three nights at the listing at the end of February. I paid for it though I was afforded a small discount for paying cash directly. I’ve actually read her guest guide and a good chunk of the rest of her informative binder. I’ve gotten the tour each guest gets on arrival.
Everything she has described about the rental is true and it is as represented or better. Wildlife is disclosed, and it’s seen around the trailer. When I was there the AC did work though it obviously wasn’t that hot yet. She is an attentive host and I have a hard time imagining she’d lie in a response to a review.
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Thank you KKC for sticking up for me and your kind words. What do you think of the review response wording above?
We are on site hosts, no self check-in and here for whatever assistance the guest might require.
The a/c checked out very well, and works fine, as it did for the guest previous to this one.
p/s Michael saw a tarantula on the stoop of the garage, maybe it was visiting the trailer 50 yards away last weekend! He put it in the neighbors’ area. I would have killed it, sad to say. So now we have seen our one per year!
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Apologies if my post was worded offensively. I just wanted to make the point about publishing statements that are false. Some hosts encourage it, but it can impact hosts a lot harder than guests since nearly all guests read their prospective host’s reviews (and responses), but few hosts read the reviews that guests have left for other hosts.
I’m not a fan of responses unless there is something absolutely factually untrue that I think is universally important. So you’re wording is fine but I probably wouldn’t bother.
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HP movies are the bomb. Love this scene! Although most people with insect phobias don’t care if you tell them a bug is harmless–my son would have a mental breakdown if he was near one of these 
I hate it when as a Host you have left a Guest a great review and then unexpectedly get a poor review from a Guest. I have had a few Guests leave me 1, 3 or 4 star review for things I could not control (smoking, room temperature, check-in hours, location–all of these are described in listing and disclosed in House Rules and also communicated with Guest prior to arrival). Because I don’t have ongoing stays, those low ratings have cost me my Super Host status twice. It stinks that I have over 50, 5-star reviews and these unfair reviews have had an impact on my listing.
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Contrary opinion – I think you need to respond because of the A/C complaint. It’s so . . . emphatic.
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Agreed - I do meet and greet because my homes are over 100 years old and have some features that need to be explained and also this is usually when you discover the extra non booked guests. I got pinged by a guest because he didn’t want to meet the host and preferred anonymous check ins. It is clearly mentioned in the listing that this is my hosting style. Don’t like it - don’t book it, find somewhere else!
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Agreed. @gypsy I think you need to respond to the A/C issue by saying that the A/C is fine somehow (“I wish you would have contacted me with any questions about how to operate the A/C, I would’ve been glad to help”. I wouldn’t mention the A/C technician. I know you were just doing due diligence but it makes it sound like the guest was correct, that there was something wrong with the A/C; however, you originally made it sound like the guest didn’t operate the A/C correctly. Of course, you shouldn’t lie, but if you do think it was guest incompetence, there’s no reason to mention the technician.
And there’s no reason to address anything else. The guest clearly doesn’t like nature and that’s self-explanatory. And, personally, I find the idea of a bee trap offensive (because save the bees!) and I would think that people who are your ideal guests might also feel the same way. I realize that perhaps the bees are not harmed in this trap (I don’t know) but that is not clear to me and I immediately went to “bee murderer”, lol.
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The trap is catching numerous yellow jackets, and no bees, thankfully. All of you input is much appreciated. I was hoping for a new nice review, but I think that I will respond to this person tonight along these excellent guidelines:
We always encourage guests to bring any issue to our attention immediately, for example to make sure that the A/C is at the proper setting, and that your enjoyment of Tiny Tiki Retro Hideaway is as we hoped. I wish you would have contacted me regarding your concerns, and I would’ve been glad to help. Thank you for the positive comments! ‘The beautiful space, your hospitality and attention to detail far exceeded our expectations.’ Best of luck with your new little one!
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Well for the sake of nit-picking I’d leave off comments about the guest’s pregnancy. Just as I didn’t say anything about my guest whose daughter died while he was staying here. It’s not our place to divulge that info unless it was referenced in their review of you.
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Yes, any personal info about the guest shouldn’t be mentioned in a review- nothing wrong with sending your good wishes in a private message, though.
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I haven’t Airbnb’d in a while due to Covid. However, this sermon is a good indication of why I probably won’t continue. The bottom line is that these were easy fixes. Though I would have included the “tarantula” as an exciting plus! Never slept with a tarantula before.
I am sorry that you were knocked off your 5, too. God bless!
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You absolutely do not have to worry about this review! When I, as a guest, see such a huge block of text filled with long winding whining, I don’t even read that and directly (and correctly) assume that you must have hosted a horrible Karen there.
And I as a host, who also looks up the reviews my prospective guests have left for their former hosts, precisely to try weed out this type of guests, would immediately decline any request of someone like that, also without even reading the full review. And I’m 100% positive I am not the only host who does this, especially since many of us use the AirReview app which shows those reviews on the guest’s own profile, just below their former host’s review of them.
So, this Karen has likely just made sure she’d be largely confined to hotels and hostels in the future.
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OTOH, when I was looking for a place to stay close to my niece last Thanksgiving, after setting the filter for a relatively low price, I found 3 Airs within 2 miles of Microsoft’s Redmond campus that were obviously H1B rooming houses, every review was full of complaints, and none of them were rated at 4.0 or above. I passed over them quickly!
Yes, I read the reviews that guests leave for hosts, too.
Thankfully Airbnb tends to put the very long reviews at the bottom of your review list really quickly after they appear. So most people won’t even see it. But still, I know how you feel!
That’s strange. I’ve been hosting for 6 years and have 600 reviews. They have always appeared in chronological order with the exception of reviews from foreign guests appearing to be at the end.
Recently they moved to a side by side view on the desktop but if I click on reviews to see them all they are in a list in chronological order.
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Ah, maybe my longer reviews are all foreign guests? I’ll check!