Seeing reviews help

Actually, @TheInsider did not state that 6% of reservations end up “in conflict”, as you phrased it, what he said was

Your claim, and your subsequent extrapolation, is nonsense. If they were correct, there would probably be more hosts getting “ghosted” than fresh hosts joining!

There will always be bad guests, it’s a simple fact of life. The mark of a good host is how they deal with bad guests, and do it in such a way as to not affect their feedback.

JF