Actually, @TheInsider did not state that 6% of reservations end up “in conflict”, as you phrased it, what he said was
Statistically speaking, under 6% of hosts/guests call or write in for any issue related to Airbnb so even though it’s the agents job to handle these situations day in and day out, it’s a very low possibility that anything occurs normally.
Your claim, and your subsequent extrapolation, is nonsense. If they were correct, there would probably be more hosts getting “ghosted” than fresh hosts joining!
There will always be bad guests, it’s a simple fact of life. The mark of a good host is how they deal with bad guests, and do it in such a way as to not affect their feedback.
JF