So I posted recently about my first 92 day booking for a travel nurse who works over an hour away. Well, 12 days in he has informed me that he found a place that is closer and will be leaving after 26 days instead. Bun airbnb’s mandated long term cancellation policy the first month cannot be refunded and there is a 30 day notice required. So I should be paid out for 42 days.
The guest had said he read Airbnb’s policy and was fine with it when he informed me. I told the guest about being charged through the 8th and that it would likely be charged the day before he actually checked out and he was fine with it. I told him I would also refund pet fees for when the dogs are not actually at the house and would try to refund any nights that get rebooked through the 42 days he has to pay for. He was very happy with that.
Airbnb contacted me to change the checkout date and then only pay me an additional $18.38 for the extra 12 days. I have a feeling that they are trying to only charge the guest for the 26 days he is staying and get the rest refunded but doing so would remove his 20% discount and this would cost more than 30 days ($18.38 more) and not count this as a cancellation at all.
Has anyone else experienced this? Has anyone ever experienced any long term cancellations and can give me your experience.