Just got completely trashed in a review, because my check out was 10am and they were mad that I knocked on their door at 11.30 after they didn’t respond to message and phone was turned off.
I can’t even disprove their lies. They contacted me at 2pm Monday and asked if they could book. I told them that we weren’t expecting anyone that day and that the unit wouldn’t be ready until 5 or 6 earliest. She said that that’s fine and begged me to please let them drop their stuff at 3pm, since they had been trying to book through airbnb all day and couldn’t find a place to stay. (turns out they’re between apartments).
They seemed to enjoy the other artists here, but they were both working at night, so they weren’t around in the evenings.
She wrote that there was noise all night and neighbors kept banging on her door all night (checked with neighbor, who told me that they didn’t come back until 5am, when their dog’s barking woke her up). I know they left for work around 4pm, as they said good bye, as we were lighting up the grill. Bartenders. So, they weren’t even around all night - either of 2 nights.
And even if they had been here, yesterday was the 4th of July and there were parties everywhere. Sort of like complaining about noise on New Years Eve. I can’t control people in the neighborhood setting off firecrackers - but they weren’t even here to hear them.
I wrote that the neighborhood is transitional and really not for walking around. They had no car and walked around when they left and came in the middle of the night.
Lies that I can’t dispute, because I can’t prove that they weren’t here in the night. Telling people that she doesn’t recommend anyone stay here.
And I gave her a 5 star review, when they clearly missed the check-out by 2 hours.