I have to say, in over 150 guests, I’ve only ‘disliked’ intensely three. Two I turned away (breaking house rules before they got out of the car). The third I ignored and they left the property less than nice.
This couple booked for this weekend beginning Thursday at my Little Mountain Cabin…a quirky, secluded little cabin on the farm where I live, surrounded by mountains…People book to get away, to refresh, put away the techy stuff, hike and relax.
Says she is a host, and her and hubby are in the area for a concert and are from Illinois. Had a bit of trouble getting them to respond when I sent their final directions. No problem, finally did.
Now this week I’ve been booked for the last 6 days straight (thanks Airbnb for messing with my blocked days, or was it my fault??) and so admit I’m tired. 3 revolving door days (in/out same day) and I do all the work…Not complaining. just fact. So maybe I’m a bit touchy???
They arrive on time, 4 pm, and they are mid fifties…a tad rough around the edges, but I usually like folks like that. He gets out and looks around, no words, she gets out (she’s driving) . So I introduce myself, with a hand shake. He responds with a nod…so I have to say " and you are?" Oh yeah, I’m Dave. She was friendly, but had a smoker’s voice. I didn’t smell anything so hopefully…The property is a total no smoking anywhere.
We walk over to the cabin…they admire the view. They then tell me they have groceries in the car and we need to get this done quick…Hairs go up on back of neck…Must be tired. As we go up to the porch, he says to wife, laughing “looks like a storage building”…ok…I don’t turn around until the door. Keeping my tongue and not getting a ‘good feeling’ now…He’s very loud. Oh well. Week is almost over and I can rest afterwards…
I explain a couple of quirky things and we go inside. He starts fidgeting. She tells me they had to check out of the other place at 11 and have been in the car since then and are exhausted. They had stayed about 20 mn from my place so…?? Then she tells me they went hiking at the nearby State Park that my guests frequent. Great! How did you hike while in the car since 11?
So I go to the guest info folder where the house rules are repeated from the listing (as well as other useful info) and she sits down on the couch and tells hubby (as I am trying to go over these) that he will have to handle that as she is too tired to think or listen. He is wandering around as I’m trying to explain the workings of certain things…He sits in a chair, gets up, sits again, gets up. My warning buzzer is going off. She looks up at the loft sleeping arrangement and says "oh, a loft. that could be a problem’. I said well it’s clearly in the listing with several pictures. She laughed and said she had been a host for 5 years and few people read the listing and she DIDN’T EITHER. Huh? Then he says ‘how do I get the WiFi to work?’ I said there is no WiFi…and I said that was in the listing also. He tells her that this is going to be a ‘REAL PROBLEM’ because he has to work while here on his laptop. …And he continues to ‘tour’ the 240 sq. ft. space. Pacing actually. She asked about the coffee maker (and I provide a good supply of coffee). She actually got up and came to the kitchen, I showed her the Keurig and the coffee supply (cream and sugar also) and she huffed and said ‘don’t you have a real coffee maker?’ and sat down again and said those machines are responsible for filling up the landfills with those used cups… I did ask her if she used plastic bags…I couldn’t help it…She didn’t answer so likely their review isn’t going to be nice, lol.
They said they were going to cook. (I always ask so I don’t bore a guest with details if they are not going to cook)…I can barely get him to look at me or listen. SO I gave it up. Showed him the hiking maps and they said dismissively that ‘they already had their tomorrow planned for hiking as they were going waterfall hunting’…Ok…so I didn’t bother to tell them that all the falls were dry due to our severe drought…Wished them well and I went to my house.
Never had guests so loud outside as they were fooling with the grill (had told me they were making spaghetti) … normally you cannot hear ANYTHING from the cabin to my house and vice versa…It’s quite a distance…and I noticed they had a big cooler,so why the remark about their groceries and needing to ‘get on with this’?
I left my porch and went inside as I didn’t want to hear any comments. The body language indicated they were having some sort of issues. But I didn’t hear from them either…
Ditto on this morning. Perhaps after their many comments I should have addressed their issues and suggested they find other accomadations? Or did I do right to just leave and get over it… Love to know how another host would handle this…