Set stage 1:
I had a checkin at 3pm today. I was over there yesterday w/ a handyman tightening somethings up for a few hours. Thank you note is on the counter. Extra supplies added (see below). Apple Cider doughnuts in the car ready to drop off.
Got a call yesterday - emergency surgery today for parent (although parent now wavering due to fear) - no details for privacy but it’s bad and must convince parent to proceed (working on that now). So, full plate this weekend and maybe emergency trip out of state & due to Covid & my personal situation flying is high risk but what can you do.
Guest had been working me over from the start. Discount due to their personal reason for visit (ok; feeling compassion). More discount because other place offering this (um, no, please book other place; oh, no you have better reviews so…); offer sent.
Response - shave a day off stay now as arrival times unknown (ok, right, & FYI early checkin fee/option sent in reply).
No response to “entire group agree to house rules/policies; send again (response- “looks fine” & spouse will call about timing. What? All you need to know I’ve sent).
Spouse calls - suddenly another person can come (over my max) they’ll bring a floor mattress although there’s enough bed space (again, compassion, I’ll supply extra stuff to accommodate); tries to drop 1000 hints why should be free & then asks to leave cash on the counter. Who am I? Boo Boo the Fool!!? (Although at this point feeling I am as I’ve clearly been worked);
Later, from spouse - did you send code? Make it xxxx. Response - yes, 24+ hours ago via platform & you’ll recognize it (please read my messages!).
THIS MORNING …schmooze talk followed by want to get in early, drop off stuff/checkin. WTH!?? i respond I won’t know until later today, have appointments, fees provided and reminder I need notice a day before if late checkout is needed and same fees apply. Response: nevermind.
I send my same response on platform, just in case. Spouse has been texting this entire time. Booking spouse responds - no also, don’t want to spend any more money. And are there enough supplies for the extra person (I already assured of this) & what kind of this and that do I have because don’t like this kind or that kind. WTH?!?
So…I won’t say how it all panned out but you can see from the topic I did the worst thing ever - same day cancel (my first ever cancel too). More details once I hear where you may have gone with this situation.