A guest who spent 2 nights (5-7 March) with her husband in our studio sent me the following message yesterday after reading my review. She hasn’t left me any reviews.
<<Please remove this comment from me, I will pay you off in early April! Or don’t worry I will have fun creating several different accounts and I will ask a multitude of friends to leave negative comments Thank you very much" (translater by Google translation)>>
My review on her:
<<I cannot recommend Melodie and her spouse. They were friendly but unfortunately very careless and negligent. They only stayed 2 nights but broke a glass without properly picking up the glass debris on the floor and without telling me. They had burned a new pan and also burned something in the oven, which triggered the smoke detector and the carbon monoxide detector which they then removed and wrapped in a bath towel on a shelf! They left €20 for the pan which costs €49. Melodie promised to reimburse me the difference in her message but she never did.
My answer to her message yesterday:
Imagine arriving in an Airbnb that provided a burnt stove, an oven that smells of burnt too, a very dirty floor with stains, traces of shoes and broken glass, smoke and carbon monoxide detectors removed and hidden in a towel on a shelf, would you find that normal?
Be considerate, careful and respectful next time and you will have a good comment. Explain to the next hosts that you will be more vigilant when cooking and that you will no longer do anything careless. What a twisted mind can think of taking revenue for an honest and sincère review!
Have a good day.