We did say something to him directly and he was just as evasive as he was during the booking process. He ignored our direct questions and responded by assuring us it was nothing infectious and we were totally safe. No problem.
We did report it to Airbnb and his account has been deleted. But the thing is, this guy had at least 8 really good reviews. He works for a highly prestigious university, we’re in Ivy League territory so by really good, I mean, top ten. He’s been filmed and is something of a celebrity, certainly a big deal in his field.
So I guess, because of all that, he didn’t feel he owed us, his lowly Airbnb hosts, any explanations or consideration.
I make it very plain in our listing now that this is not an at-your-service style relationship. This is part of the sharing economy and as such it’s an exchange between equals. So if they can’t treat us with the same respect and consideration we show them, they’re not welcome in our house.
We are trying to build something special. We find we really like it and we may, someday, expand into a small boutique hotel. We have worked pretty hard at striking a balance between sustainable design and high style. Everything in the place is chosen really carefully to give them a full, gracious experience of our area.
If and when we ever do move into the hotel business, our guests will get the princess treatment and I’ll have things structured so there’s no possible way for people to be rude or inconsiderate - or at least so they’ll be paying so much for the privilege of being there that it won’t matter.
But we are not a hotel now and I expect people to behave with the same respect we show to them - which is considerable.
It’s really fun to explore all of these options and I am super glad we’re doing it. Most of our guests have been a pleasure and, if you look at our listings, the number one thing they love about the place is us, (followed by decor and breakfast) I know we’re on the right track, I’m just working on how to be sure the guests we host are a good fit for us.