So I had a software engineer book my place for 25 days. We are superhost and have been for the last couple of years. After the 2nd night, he requests to cut his stay to 3 nights doesn’t say why. So I text reply to him on the AirBnB system, “Is there a problem with the room or has your work days changed?” He replies,“My schedule has changed, room is fine thanks.”
How lenient with you be a strict cancellation policy? I let him off the hook and accepted his shortened stay. I was actually in the hospital having an unexpected procedure for a week. I didn’t really want to deal with it and figured ok, less to deal with when I come home to convalesce. My wife hosted when I was away. In the future, should I hold these people to my strict cancellation policy as they are tying up my calendar with a low chance of replace ability on my calendar? Thanks.