Airbnb - Premature survey following help inquiry

[Brian_R170]

Hopefully, there is some question on the survey that will let you give them bad marks for not letting you know the matter is closed.

What transpired with the guest? It sure seems like something happened. Usually stories like this end in bad reviews.

Edit: I found you posted it in another thread here:

Dead light bulb

We had a guest that came out literally screaming and ranting that the “TV was Broke” and accused us of renting the accommodation under false pretenses by charging him for a tv that was “broke”. I went into the room and turned it on with the remote that was immediately in front of it. He stormed out of the room onto the patio. The next morning they checked out and demanded a refund as they claimed the bed was not a Queen, and that the place was absolutely filthy, and that there was agarden hose …