We had a guest that came out literally screaming and ranting that the “TV was Broke” and accused us of renting the accommodation under false pretenses by charging him for a tv that was “broke”.
I went into the room and turned it on with the remote that was immediately in front of it. He stormed out of the room onto the patio. The next morning they checked out and demanded a refund as they claimed the bed was not a Queen, and that the place was absolutely filthy, and that there was agarden hose across a pathway which was against the law. The only truth to anmy of this was that the hose was across the path but in spite of that was not contravene any laws.
As soon as they departed (after he reminded me that he was a professional wrestler, I took photos and sent them to Airbnb and asked them to look at our over 90 5star reviews. Airbnb declined their refund. They were also hosts but were not showing any reviews. Within a few days I noticed that their listing had been taken down but at whose instigation I do not know.
It’s incredible what some people go to in order to get a refund.
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