Totally frustrated and I’m taking a massive financial hit.
I rely on Instant Book and have three properties that are some of the most popular in my mountain town. For about a month, you simply can’t IB my places. IB is turned on, but if you filter the map by IB properties, they don’t show up. People can only request to book my places. I have no IB requirements other than the absolute basics.
I have an open ticket with ABB about this and they say it’s a “system bug” that they’re working on. Case managers have escalated it multiple times to the product specialists but nothing has happened. Meanwhile my properties sit totally empty.
Can you please check your listings and see if it’s an issue? On my FB group, many people have reported the same thing. The last case manager I spoke to said I should try to have as many people report this to ABB as possible and it may push the fix up in the queue.