I have seen some old topics about this but was hoping to get some fresh perspectives on it since it’s a recurring issue in my AirBnB. I have check-in hours set from 3-10 pm. Very often I get guests who don’t arrive until after that time due to their flight times. I’ve always been flexible and allowed late check-ins since I have a smart lock. I’m starting to realize that arrivals after midnight are having a negative effect on my sleep, as I’m either sleeping lightly in case they have issues getting in or I get woken up when they come in because my bedroom door is so close to the front door. I don’t mind being woken up so much if I don’t work the next day, so would consider late arrivals on a case by case basis.
How do folks here handle late arrivals in a home-share? I’ve never wanted to be so strict as to say no check-ins after hours, but I think it is rude to assume you can enter a person’s home after midnight without checking first. Most guests just message me the day before saying that they’ll arrive after midnight and they hope it’s not a problem. That sounds more like telling than asking, because at that point what can I say—Get a hotel for the night and I’ll see you in the morning?
I wonder if it would help if I add something to my house rules or welcome message stating no late check-ins without prior approval and all check-ins must be before midnight? That way they have a chance to cancel before it’s too late. Sometimes I offer early check-in for a $25 fee, and I could do the same for late check-in after midnight. Do some hosts really ask guests to stay in a hotel for the first night if they can’t show up within the check-in window? That seems like a guaranteed way to get a bad review and have a hostile relationship with a guest.