We just had a lovely stay near the Blue Ridge Parkway at an airbnb listing.
The place was amazing, with beautiful views. It was very comfortable for our family and the price was great.
However, it was very dirty - huge cob webs everywhere, dirty floors, dirty woodwork and walls. The shower had a very stained curtain - stained with bacteria (orange) and mold (black). There was hair in the drain, and hair on the walls. Gross, right?
When I give her three stars for cleanliness, airbnb asks me to tell the host what needed to be improved.
Have any of you received such feedback? Was it helpful? She has to know, right? She can’t miss those honking big chunks of dust, right? It feels like - why should I do her job - it’s not a mystery!!!
It was still a good value and we had a great time. She was an amazingly flexible and friendly host. It just wasn’t clean.