HH_AZ
October 13, 2018, 12:15am
10
Very Similar experience as you described and I also have asked for some additional pictures to be added. Its a very frustrating experience.
Rather than rewrite or even cut/past, let me provide links:
I went through the application process and experienced much of what is described herein (making some design changes such as adding more accent pillows, more accessories, plants). It took a ridiculous amount of time for ABNB+ to respond to the changes (5+ weeks).
Once design changes were approved, an inspector/photographer was scheduled within days. It took about a week for those to be processed and uploaded for my review along w/ providing written details in THEIR format.
I received notific…
I did not have anyone visit prior to this inspection / photography session. All was done during the same 90 minute session.
He was very independent, didn’t need assistance from me. I did help him with the inspection, as it speeded up the process, pointing to things he needed to confirm were there.
Here’s a detailed description of what the process was for me:
The first part is the inspection … he has a long checklist of things to validate exist (i.e. iron, ironing board, extra TP, towel…
A comment I made on a different post, prior to the above ones.
I hope that the guest support for ABNB+ is better than the initial support provided to hosts, otherwise it will be huge failure.
My own experience is that ABNB+ design team has been ridiculously slow. They asked for a few changes in early August (some decorative pillows, some plants, etc). I made the changes, posted a picture, and waited over 5 weeks for a response. My only option was to call the normal helpdesk, who have no connection to ABNB+. They were sympathetic and equally shock…
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