What has been everyone’s experiences when the guest does not communicate regarding their arrival time and you have been unable to reach them by text on the Air BnB platform or by the number that they provide? I have instant book on and a guest Booked yesterday for today but has not said what time she is arriving. It is a condition of my booking. For past 24 hours I tried reaching her by phone and by text and she is not answering. It literally just hangs up immediately and I think it might not even be legit number. I reached out to Air BnB today and they also cannot contact her. But they said that I have to wait for 24 hours before it’s considered canceled. From now on, I am going to call every single guess that books with me immediately so I talked to them and find out. I really don’t have the time for this but I guess I will make the time. Just wondering if anyone has had this experience.
it is my understanding that one of the What am I missing? I am turning instant book back off. I don’t need this.