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I don’t believe that. You come up with all this crap because you had guests who don’t think like you/don’t do what you want.
I’ve known “sweet and personable” people who I can’t stand some aspect of their lives. For example, teachers with who I socialized and enjoyed their company but absolutely did not agree with how they treated their students or didn’t agree with their in class routines, etc. As you’ve said before, guests rate their stay, not the personality of their host.
Different perspectives…I did not get that feeling at all. OTT for a reasonably intelligent person perhaps but given the quality of some guests and their intellect, I can certainly understand…
Does it occur to you that it seems reasonable to you because you are also OTT with too many rules? That’s fine and you seem to be managing. But we’ve told you this many times and you haven’t changed. It’s your personality and it’s hers as well.
I have the same problem even with HR of “here are the pool towel hooks, here are the 18 other hooks for your towels along with 3 towel rods. Please don’t hang your wet towels on the antique wood furniture.”
IDK how they were raised. Or what their homes look like… Maybe they’re on vacation and feel they can run amok?
That’s funny!
Those signs would send me over the edge and I’d be thinking of pranks to play on the host - and how does a reusable sanitary sleeve stay sanitary once a guest has checked in??? I’m baffled.
We had almost a similar situation in Bangkok, he even wanted us to take pictures of the property, each room and then us locking the place up, putting the key back in a remote lockbox or be fined $100 dollars. Obviously, we didn’t do any of it and Airbnb reversed the fines. Another interesting thing was the big signs in the lobby on easel stands saying if you were in an Airbnb in the building it was illegal and you needed to leave immediately. Now we know why the host gave us specific directions for a ‘private’ entrance to use whenever we came and left.
I provide a point form A-Z guide in each of our units. That way, guests can look things up by topic. While it may be tempting to wallpaper a unit with warnings and guidance notes, I believe it is not the way to go. As hosts, we can all understand the frustration arising when people don’t do the obvious, but plastering walls with messages does not help. It becomes ignored wallpaper.
I had one like that too. They called to tell me their code wasn’t working. I looked and they were locking and unlocking the lock. I told them it appeared to be as the locking and unlocking. Nope, it’s jot doing anything they said, and they have the same exact lock at home. So I send my husband over. They never tried to turn the doorknob and open the door! I had never considered that people wouldn’t know to open the door after unlocking it. My husband asked and their door doesn’t automatically open either. So I’m not sure why they thought my door would be different?
Yes, wet towels on my wooden chairs, some folks don’t realise that not only do they damage the chairs but the towels get marked too, and why do they put wet towels on the bed, making the duvet damp?
i’ve stayed in a place that had a MASSIVE guest manual to read before arrival, right down to “please don’t wear your new blue denim jeans on our white sofas” and “please don’t wear artificial perfumes as the neighbours are sensitive to it”. (she was that neighbour!). Now the house smelled divine thanks to her natural oil diffusers, but that rule book was hilarious and terrifying because her perfectly styled white loft space gave me ptsd-style flashbacks to travelling with little kids and being paranoid they’d leave stains everywhere. I couldn’t relax at all.
However, i’m sure we can all agree that over time, if we added in a rule for every dumb thing a guest has done, we’d also be just like this person. It’s akin to the classic “don’t lick” on the inside of the radiator fluid tin.
When I read the article last week, I liked that many commenters were supporting the Host and noting that when a Host has many rules, it’s because they have encountered situations that have caused them to have to add more rules. I know for me as a Host for 3 years, I started out with just the Airbnb “basic rules,” and now have over 15. Some are elaborate pertaining to the weather here in South Florida (i.e., hurricanes), but for the most part, in a shared-home environment, I find that the more detailed you are, the more likely that Guests will know what to expect and what they are entitled to. Also, Airbnb will not reimburse you for anything if it wasn’t stated in the House Rules. I have found that the most respectful Guests are the ones that take the time to read the rules and are grateful to find a nice accommodation that they can afford. I know that when I travel, I cannot afford to book an entire place to myself so home-sharing for me has been a blessing, and I’ve met some wonderful Hosts over the years and it is what inspired me to Host to begin with
Me too. I found out early that some people can’t handle a rule of “follow the posted pool rules”. They want to know what those rules are & what do they mean.