Like others here I am over reviews especially when people leave private feedback about things that are clearly listed in the details. We have an antique double bed clearly listed and pictured. Recent guests said we must get a queen bed. Others have complained we don’t have air con even though while they stayed they would not have needed it. Another complained it was not suited to two couples where we clearly show and mention a queen bed and bunk beds.
I have stopped leaving a review unless they do. I don’t know if I am better off reviewing them initially or not bothering. What do you do?