Hi everyone, hope you all had a better weekend that I did
I had a guest leaving this Sunday. After they left (5 people), we found:
- The fan remote control holder (that is attached to the wall) is detached now.
- A bag of trash was left in the owner closet on top of the linens and the ājuiceā of the trash bled all over the linens. Iām talking about beer, coffee, tea bags.
- Blood stains on the sheets
For the life of me⦠no one ever left anything in the ownerās closet let alone a full trash bag! What the hell?! It gets interesting because I messaged her (hereās how it went down):
We found damage after you left.
The remote control holder in the orange room is ripped from the wall.
Also, a bag of trash was left in the ownerās closet (why?!) and the liquid stained our new linens as well as blood stains on linens on bed.
She replied:
_What? We did our best to leave the home is great condition! Trash in the closet? I am sorry to hear this. What should we do? _
There was a bag full of stuff in the closet by the front door when we arrived by the way, is that what you are referring to?
So so far Iām thinking that reaction is not surprised enough⦠sheās too cool about such an odd thing to do so I said:
The bag full of stuff is our linens. A trash bag with Coors light and other things was left on it and it leaked. As well as the ripped remote control holder.
To that she said:
Also: the remote in the orange room was not secured to the wall it was taken off to adjust the fan⦠maybe a design flaw on your behalf. Blood stains on the linen?? Isnāt that what bleach was made for?? One of your guests busted his toe in the shower because a steel piece in the shower was broken & non secure. Maybe that is what the blood stains were from? He did hurt his foot pretty badly.
So first, this is a complete lie. There is absolutely NO steel piece in the shower anywhere to be found. Saying he was āhurt pretty badā started to sound to me she is threatening me in a way⦠I stayed on the subject and replied with:
How it relates to the trash bag you left in the closet that bleed onto the linens?
She said:
What needs to happen next? We left the home in great condition.
_??? I am not going to spend more time on this. So if you have a legitimate complaint please send pictures. If this becomes more of an issue I will unfortuantely write a poor review. _
Now I think that THIS is a threat. She basically telling me to drop it (āIf this becomes more of an issueā) or she will inflict a negative action upon me (āIf this becomes more of an issueā).
I have photos of the stained linen both with the blood and the heavy stains. Tomorrow Iāll have the photo of the detached remote control. No photo of the actual bag on it. It was removed as soon as was discovered.
Iād appreciate any input here. To me, I know the drill - Iāll send photos, receipts, she will pay $20 instead of $250 and AB will be on her side as always. The only angle I can think of is that threat she was using in order for me to drop it.
Your thoughts?
Thank you,
Oded