This is too good not to share! My guest messages me to let me know she has arrived, loved the house, but does ask if she should have brought toilet paper as she can’t find any. I think this is odd as I was just at the house earlier in the day and personally replenished the supply under the bath cabinets. I thought for a moment that maybe the cleaning crew may have taken some or moved them but didn’t overthink it at the time.
Then, about an hour later, she calls me on the phone. She says there is an angry man in the house telling her that she is in the property that he rented for the week! For a split second I thought I possibly double booked (I’m on both Air and VRBO) but when she asked his name I knew it was not one of my booked guests. She then puts him on the phone and I told him he is at the wrong property, needs to check the address and please vacate my property. He is furious, insists he’s at the right place and my guest is wrong. So as he puts her back on the line, we discuss the address and she realizes she went to the incorrect home!
Her story…she showed up at that property as it had a similar address and looked a little like my place in the photo. She was having trouble with the lockbox (I have an electronic keypad and not a lock box so that should have been her first clue) so that property’s cleaning team LET HER IN assuming she was the incoming guest. I’m so glad that isn’t my cleaning crew!!! She checks in, unpacks and relaxes by the POOL that isn’t even a part of my listing. I don’t have a pool. You can’t make this stuff up!!!
She called me once she arrived at my property and we both had a good laugh. She read the address wrong and I can’t believe it got that far. I had to ask her - did she notice that the furnishings didn’t look anything like my property’s photos and how about the pool?? She sad she was tired and didn’t really notice. (!!!) I looked up that property and it rents for $11,000/week. Mine is less than half that. She still ended up having a great time with her family and wrote a fabulous review. Never a boring day in the world of vacation rentals!!!