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I thought this might come in handy for my long-term rental, and the website shows Phoenix as a city with the service is available, so I checked it out. Well, here’s some feedback for TIDY:
First, it seems to be mobile app only (face palm). So I switched to mobile and get the app.
Go to sign up, and there are 2 options: Home and Airbnb.
When selecting “Home”, it asks for my zip code, so I put it in and it says they’ll contact me when the service is available in my area. Seriously (face palm)? I’m just 3 miles from the Phoenix city limits which claims to be supported.
When selecting “Airbnb” it says “Add Pro…” which I immediately think means setup an account as a cleaner since the terminology used by this app/website for cleaners is “Pro” (face palm). But I selected this option, and the next page is titled “Add Property”. BTW, there’s plenty of space to spell out “Add Property” on the screen instead of just “Add Pro”.
Next is “Access” which isn’t clear what it means, the gray help text also just says “Access” (face palm), but I assume it’s info on how the cleaners access the property. If that’s what it means, please put that in the gray help text in the box.
Next is “Garbage” and the gray help text says “Enter grabage room location” (face palm on the misspelling of garbage and that the user has to read between the lines at what this actually means). I assume this really means “Where should garbage be deposited?” or something to that effect.
I finish and it takes me back to the previous screen which now has my property address in addition to the “Add Pro” item. Not really sure what to do next. I select my property and it says, we will let you know when the service is available in your area (face palm). It could’ve told me that when I entered the address on the previous page, which was the very first item on the form.
TIDYapp vs TIDY.com - does beg the question why would ‘T-app’ choose a name for a company that will continue to cause confusion and negatively impact it. If they can’t even own the domain .com they have a challenge ahead