Should I respond to my guest, reviews already submitted?

[AlexSJ]

Me, personally I would have not been listening to the dogs barking for 6 hours … and certainly two days in a row. I would probably gone in the unit after 20min and put an anti bark collar on the puppy … or taken him in with me.

Read through this post. Perhaps calling Animal control is a bit krass, but a message mentioning it would get the point across nicely.

"Service Dog" has been left, unnattended in a no pets home

Hi Everyone, My guest is staying in our private room that we rent out in our home. Because we already have two territorial dogs on our property, we have a no pets policy, but we obviously make exceptions for service animals. My guest arrived, and it was immediately clear that she only is calling it a service animal to use the loophole that hosts must abide by. This dog is clearly not a service not and does not behave like one. In the agreement, that we discussed ahead of time, we let her know…

My beef with your suddenly appearing fine print lays more with the crating …I would certainly resent that and probably seek a cancellation as a guest.