I can’t believe this one has not been aired before but here goes.
In my early days of Airbnb I had one particularly obnoxious guest who left his mark on both my single beds multiple times. I outed him to his workmates (having stalked him online) which gave me great satisfaction and I made him pay for new sheets.
I now write in my details that leaving heavily stained sheets will be cause for me to gain compensation and until now that has worked. This weekend a young couple took the house and left one bed stained through to the mattress cover. The couple were very pleasant, left the house in good order but for this and I only discovered it once they had gone.
Would you mention this in your review? I left a cool review and docked 1 star over cleanliness. They left me a gushing review and want to return. I’m looking for some tips on how to handle this one - and stain removal if there are any new ideas out there. Done bleach and bio washing liquid.