In another thread I ran across this quote:[quote=“jaquo, post:3, topic:38790”]
It might just be me, but I expect five star guests to be fantastic, not just okay.
To me that sounds reasonable, a five star rating means exceeds expectations.
But wouldn’t that be from both sides? If the pictures are accurate and everything works as stated but the place is just ok, does it deserve less than a 5?
This week I’m a guest. The place has a great location, which is why I picked it. It’s clean, but a bit more cluttered than the pictures, and is weak on the kitchen amenities (no glasses, only a few mugs) but pretty much is exactly what I expected. Checkin and settling was a bit problematic, as the host had the wrong passwords for entry, but we worked it out pretty quickly. I think that would be smoother for the next guests. Do I give it less than a 5 because it doesn’t exceed expectations?