Hi everyone, I had a family of 4 stay for a week. The wife made the booking. My rental is a separate 2 bedroom apartment. As they were carrying the 2nd load of stuff in, the husband announced that they had a service dog which was very well trained. I was surprised, and couldn’t think what questions I was allowed to ask in the moment.
The next day my guest was walking past my apartment with the dog as I came down my steps and the dog (a german shepherd) lunged at me, growling, but she restrained her and pulled her away. They were at some distance and the dog was on a leash, so it was startling but not scary. These are garden apartments; each opens onto a central courtyard.
A couple of days later I was working in the garden, and my guest and her daughter got out of their car, near me. They dog jumped out and ran past them, and rushed at me growling. I froze, and the dog kept snarling and growling, cornering me. I’m used to dogs, and this wasn’t just barking, the dog meant business. I said ‘call off your dog’. She tried, but the dog did not respond until she grabbed her collar and pulled her away.
At this point I remembered the rules, and said ‘what service is the dog trained to provide?’ She said that she detects seizures in her daughter, and helps her husband with PTSD. She mentioned that the dog was still in training.
Shortly after, she sent the following messages:
"Dolly is a licensed and registered PTSD service animal who assists with anxiety/panic attacks and can also detect when someone is going to have a seizure.
"I forgot to mention she’s completely house broken. We designate a spot for her for her bed everywhere we go because we have a strict no dog on furniture policy even in our own home.
“There’s no option via airbnb to say we have her. Only a pet option which doesn’t apply to her.”
The next time they went out, the dog was wearing a muzzle.
Anyway, I was worried for the rest of the week but I was cordial and sent a ‘hope you had a nice stay’ message when they were leaving, because I was worried that they would do something vindictive. However, they left the apartment in good shape and reasonably clean except for all the dog hair, and grease on the ‘clean’ dishes in the dish drain. It appeared true that the dog had stayed off the furniture. I was greatly relieved. I don’t allow pets, so some extra cleaning for me, but nothing terrible.
Now I have 2 days left to leave a review. They have already left one, so I don’t have to worry about that. I want to be simple and factual. I don’t plan to challenge the service dog claim, I just want to describe the behavior.
Here’s what I’ve got so far:
Kala stayed at the apartment with her husband and two children. They are a nice family, and left the apartment in good condition. They brought a service dog, a German shepherd named Dolly. Dolly exhibited some aggressive behavior, and after 2 incidents they muzzled her when they went out, and there was no more trouble.
What do you think?