On Comcast Xfinity How Can Guest Pay for in Demand Movies?

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Hello everyone, I am from California and new to this forum, and I could use some tips from experts.
We have Comcast/Xfinity and our guests can get on Demand movies that offer both free and pay-per-view movies. I didn’t think someone would abuse it. But today I got three notifications from Xfinity saying, “Thanks for Xfinity purchased.” The full total adds to almost $40.

Thanks for any help!
SB

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Hi @SusieB1

Charge the guests for the purchases

Don’t give them access to your accounts

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Get a Netflix account for guests so that they can have a selection of “free” movies. If I remember correctly, it’s about $10 a month and there are no pay per view movies.

Sign out of your Comcast/Xfinity account from that TV and change your password since guests probably already saw it, they can continue to pay for movies at home using your crudentials. (If I recall correctly, one can click on “show password”).

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I would ask for compensation. Just like a hotel would charge for pay-per-view movies. Hopefully the guest doesn’t refuse to pay, or plead ignorance (they know because it tells them of the charge, so basically, they’re either expecting to pay or trying to see what they can get away with).

And as @JJD said, you can enable a PIN/password to your account for pay-per-view purchases. Do it now.

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My local cable provider uses the Comcast software.

Our guest suite is in the same building as our house, and the two TVs in the suite are on secondary boxes linked to the master cable box in our living room, so my answer only applies to hosts in a similar situation.

  • all three TV’s access our Netflix, HBO and Prime accounts through links within our cable setup – so it doesn’t cost us anything to provide guests with those channels
  • Pay-per-view through our cable is configured to be password protected to order/pay for a film,
  • we do not share password, but if guests want to rent a movie, they contact us with details, pay us cash (in advance) and we do the ordering from our TV, which gives all three TV sets access to the title for the rental period (typically 24 - 48 hours)
  • BONUS: we could watch a movie the guest paid for.

Having said this – when I do orientation on arrival and get to the TV part, every single time I start to say “Now – if you want to rent a movie…” I get interrupted with "Don’t worry about it…" usually with “I’m sure Netflix will be enough…”