Unusual airbnb booking(sick guest)…
The story is this, a two week long-term booking with a couple…
The one makeing the booking, he said he was working on his working holiday., and did shift work etc. This has since been found to be a lie… His girlfriend works, but he is not due to some quite serious medical problems… Since the the end of April he has not been working, this booking was made 12 days ago so only 3 night left, thankfully… They checked in on the friday night(and weekend off etc) Then from Monday-Wensday, no work and all he did was lie on the couch in the sunetc and relaxed, soemthing a sick person would do… Of course by day 3 of the working week, i found this behvaiour strange from a young guy in his early 20’s on a working holiday in a foreign country etc, as most healthy people that age work or go sightseeing when in a foreign country…
I asked him if he was okay had he been sick, turns out he was… He has been diagnosed with a heart condition, and the doctor believed he contracted a virus which went to his heart etc (traveller medicine stuff, as he was in Asia before he came to Australia)…
I feel sorry for this of course, but equally very annoyed… He out and out lied and said he was working but hadn’t worked for 3-weeks when he made the booking, and had no plans to work due to his medical-problems that he’d been diagnosed with 3-weeks before making the booking… Yet he didn’t tell me this, he betrayed me and lied, no mention of his medical problems…
Viruses can be contagious, he is lying on both my couches as sun is good his doctor said and just staying at home all day in his room and on the two couches etc, as he’s sick… The point is viruses can be contagious, and i’d never have a sick guest book, im not a hospital…
From here when his booking runs out in three days, im going to want to make a claim to get my couches professionally cleaned(two couches) and my matress professionally cleaned, not to mention the Duvet and blankets dry cleaned…
All this will cost about $450, however I feel I have to as i have another booking after, and can’t have guests come to my home where someone with a virus and a heart condition has slept on and lied all over the couch etc… Will Airbnb approve my request and pay for this cleaning due to this negeligent and lying guest at the pre-booking? His pre-booked message was full of lies eg we a couple comeing to town and working and will be doing lots of sightseeing, im out working alot doing shift work etc…
Turns out that was a total lie, and he has only left the house to go to the doctor and endless medical tests he has to have etc eg X-rays/bloodtests etc…
I have not brought up this with him as I feel betrayed and it’s in the middle of the booking and ending soon, and his body has been over the couches and bed and pillows it would be pointless booting him and terminating the booking early, as i would still need professionals to hygenically clean this things in my home…
But i feel betrayed, and desperate people resort to desperate measures sometimes on Airbnb… If he had no confidence in any host accepting his booking due to his medical problems and hygene issues, that’s no my problem… As said, im an airbnb host, not a hospital, and my home is not suitable to host sick guests with serious medical problems… I feel betrayed, I hope Airbnb backs me up and pays for the hygenic clean of items in my home as I was lied to by this Airbnb guest…
Feedback please!