All, I was checking the cancellation policy wording today, saw something I thought was new, and then searched this forum. I didn’t see any discussion on this, and maybe I missed it, but is everyone aware of these? I had no idea until today that my flexible policy had more meat in it in my favor…(don’t say Airbnb will ask me to waive it, I know that.)
Flexible
- Guests can cancel until 24 hours before check-in for a full refund, and you won’t be paid
- If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night
Moderate
- Guests can cancel until 5 days before check-in for a full refund, and you won’t be paid
- If they cancel after that, you’ll be paid for each night they stay, plus 1 additional night, plus 50% for all unspent nights
Firm
- To receive a full refund, guests must cancel at least 30 days before check-in
- If they cancel between 7 and 30 days before check-in, you’ll be paid 50% for all nights
Strict
- To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
- If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights
- If they cancel after that, you’ll be paid 100% for all nights
Long term
This policy applies to all stays of 28 days or longer and overrides your standard cancellation policy for those stays.
- To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in
- If a guest cancels after that, you’ll be paid 100% for all nights spent, plus 30 additional nights
- If fewer than 30 days remain on the reservation when the guest cancels, you’ll be paid 100% for all of those remaining nights
Non-refundable option
Some Hosts earn more money by adding a non-refundable option to their listings.
Super Strict 30 days
This policy is invitation-only and available only to certain Hosts under special circumstances.
- Guests must cancel at least 30 days before check-in to receive a 50% refund for all nights
- If they cancel after that, you’ll be paid 100% for all nights
Super Strict 60 days
This policy is invitation-only for certain Hosts under special circumstances.
- Guests must cancel at least 60 days before check-in to receive a 50% refund for all nights
- If they cancel after that, you’ll be paid 100% for all nights
