Had a very nice guest stay in many home. He was a little quirky but nice. Responded quickly to messages etc.
Before he stayed he reserved 5 days. 3 days before he mentioned he may only stay 1-2 days and requested a full refund. I was uncomfortable but we discussed it. I told him he could cancel or we could do a change request for a minimum of two days.
The day before check-in he said he’d be in very late and asked if that was ok. It wasn’t but I said ok and setup a smart lock so he could check-in at ten pm, but still intended to meet him. In case I was too tired. He checked himself in at 4am. Glad I didn’t wait up.
The next day he said he was going to leave. His plans had changed and he needed to get on the road. So he sent me a change request for one night. I declined. We discussed it and I sent him a change request for two nights. He never accepted so after 3 days I cancelled the change request.
He also checked out late. Checkout is at noon. So I drove by, intending to clean up but when I saw the car was still there I left. I messaged him and asked when he’d be ready. He said he was leaving. I told him when I was on my way back because I would need to get back to work. He checked out 2.5 hours late. I didn’t charge him for it since he technically ended up paying for 5 days. When I got back and he wad still there, I knocked on the door to let him know I was there and see how long he’d be. He said he was just finishing up emails. I sat on the deck outside.
He left trash on the counter and dishes in the sink. Not sure if he would’ve if I hadn’t been there, probably, but the trash was right next to it. Dishwasher is next to sink.
He also asked me to review him as if he never stayed at my house and that we resolved his issue of needing to’not stay’ amicably.
We had a nice chat before he left. He gave us sauerkraut because he owns a business doing that, which was nice (even though I don’t like it).
Told me before he left I probably shouldn’t airbnb my home because it smells like my dog.
Need to sum this up but don’t want to offend him too much. Just the facts no emotion.
(Name) was good at responding quickly to messages. Checked in/out late (4am/2.5 hours). Asked me to review him as if he hadn’t stayed. With his last minute changes in plans (scheduled 5 days but only stayed one) he probably would’ve been happier at a hotel. Asked for a full refund, offered a change request for two days that was not accepted.