Thanks for your support everyone! Air let me keep the payment for his two nights even though he only stayed for one, so that’s something. I will be honest in the review.
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A had a similar experience - the guest came into my br in the middle of the night - stood w legs shoulder width spread, made movements as if undoing belt then pants and pulling it out to pee - I sat up and asked him to please use the bathroom to pee and told him he was in my BR - the incident was never mentioned - not sure if he remembered or what.
Also, during his stay - I’m pretty sure that he developed an affinity for “huffing” as I would often hear the distinct sound of a spray can rattling…
Not that it matters, but he was from Texas. I’m just saying. I have never had a Texan guest who was anywhere in the normal range.
Oh wow, good thing you were awake and stopped him! I would have said something to the guest the next morning though.
I shared a flat in London with a med student who was notorious for sleep walking. I woke up one night as he was just about to pee in my wardrobe. Another night, early morning really, the door bell went. I was greeted by the stark-bollock naked flat mate on the doorstep, who simply went back to his bedroom without a word. He later recalled climbing out of his window to pee over garden wall.
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I do lock my room sometimes, if I have a feeling that something like what you vividly described might be remotely likely to happen. I’d say I lock my room, which is next door to the guest’s room, with about 10 per cent of guests I get.
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He could have slept the rest of the night in the County jail.
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Yep, that’s what I do too normally. I know people suggest I always lock my door but i hate feeling locked in and most guests are lovely. I hadn’t met this guest before the incident so hadn’t had a chance to employ my finely tuned idiot-meter [as in squinting my eyes and saying hmmm] during the welcome. 
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You ain’t ain’t heard nothing yet… get a load of this…
Can and does happen… my last Airbnb guest after lying everything and then refused to leave. Things had blown up in a New York milli-second, when I asked him to pack his things and leave. To which he replied “Fuck you fag… I’m not leaving till you find me another room” -verbatim-
The nerve! after extending nothing but a Canadian welcome to my home… cooked meals along the way…
Again in asking to leave politely and suggesting he may have a problem using Airbnb again if he didn’t just pack up and go as the jig was up, to which he replied “Fuck Airbnb… I don’t care!” - verbatim
In the end physically assaulted several times
Abuse enrage inappropriate language and storming about
Cut the wires to the supplied Home Theatre Surround Sound System and TV.
it was at this point and after 3 hours of terrorizing me left after he was caught cutting the wires with a knife.
Refused to return my keys… more foul and abusive language
Destroyed supplied Kodi MyGica android box
Several stolen items, more noticed since report filed.
Burned holes in my blankets while percolating in his suite…
$500 damages in total including the annoyance of having to replace both deadbolts.
He’s been criminally charged with:
Assault
Theft
Vandalism
Airbnb avoids me for 2 weeks after several weeks and many telephone messages left. Finally livid and disgusted, disappointed I reached someone, was given 10 days to provide an impossible list of items that were damaged/vandalized/stolen
Paid me for the damages and blocked my account… without providing reason… case closed… decision final… don’t call… don’t E-mail as we won’t respond…
It’s grotesque… spit on and kick a man lying on the ground who’s just been beaten up and mugged…
Not on my watch!
CONVERSATION FAR FROM OVER!
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That’s horrifying.
If Airbnb continues to ignore you you might tweet about it and/or see if you can get a story in the local media. In many places that would take connections but you never know when some local outlet has decided to do a story on Airbnb.
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You should have lock on your door and I usually lock when I am resting and sleeping.
2 years on Airb and I would never not be at my home as a guest arrives.
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OMG that is so appalling.
Firstly I am so sorry that you were assaulted and abused by this ‘guest’. I am glad he is being prosecuted.
I would definitely go to your local media - TV, radio and print and tell them that after being physically assaulted three times and abused by a guest who also stole from you and damaged your property Airbnb took ages to deal with your case and then blocked your account without reason and refuse to tell you why so you can no longer host.
You can contact journalists and news desks directly via twitter.
One hint (from a former journalist). Take the emotion out of your story and summarise what happened highlighting what the guest did and how Airbnb repaid a host with (presumably five star reviews) by kicking him off Airbnb after he had been assaulted, abused and stolen from .
Their treatment of me has been grotesque!
Inhuman… immoral… no words… for them to cancel my account telling me
basically to fuck off (pardon), and without telling me or refusing to tello
me what I did is beyond anything I’ve ever experienced!
They are not going to get away with it!
M**M
Wow. I’ve been surpassingly lucky. Financial circumstances compel me to rent both bedrooms in my condo. I sleep in what was intended to be the dining room and is now my bedroom/office/sitting room. I not only have no lock, I have no door and no wall to put it in. In five years of renting (by the month and only to people who have a specific reason to be here like school or work) no one has come into my room.
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One time I had a scary situation with a guest, and Airbnb Support helped him to find a new place. I really want to know how much, if anything, Airbnb told the new host.
It makes me feel really vulnerable as a host to think that Airbnb might re-house someone else’s problem guest with me, without telling me why. I think they need a lot more transparency around this process.
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And then no one would take him…Air would have a homeless guest…so why would they share the issue and then there are all those privacy issues.
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I’m late to the convo, but I must say: Thank you, sweet angels on her shoulders, for protecting her from harm. Hugs to you!
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Glad you are back, Murphy, stick around!!!
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Thank you so very much, for that heartfelt reply and I really do appreciate
a sounding board. I am at a loss as to how any supposed human being could
treat another human being with such insensitivity and immoral behavior. To
know from the marrow of your bone you’ve done nothing wrong, and to have
Airbnb refuse to call or write is insufferably cruel and unusual treatment.
ESPECIALLY after what the guest did to me including vandalism… (cut my
entertainment system wiring WITH A KNIFE angrily (was caught), during his
stay while he thought I was sleeping out of the corner of my eye I could
see him snooping, rifling through the items on my desk, file cabinet key,
was on desk… CAN NOT FIND, refused to return… left with stole my keys,
$200 new locks, burned holes in my blankets and furniture, overflowed my
toilet twice (what is it with Europeans and paper products?), trying to
flush wads of paper towels down… lied about this/everything,
fried/destroyed provided MyGica/Kodi android box, by way of…
downloaded/streamed 150 GB/7 nights (WTF) of data, 55 GB of it on the
evening I told him (verbally/E-mail/LARGE posted note on his bedroom door
he COULD NOT (note removed from door) have missed, that he had to leave the
next day at a specific time, (all the while and due to all the little
pieces/his true self exposed/exploded), became too much to bear. He snuck
out the next morning the day he was to have left and became unreachable
text or E-mail until I texted I was to pack up his things and leave them
outside the door… he was here in 20 minutes.
On his return I asked him kindly to pack up his things (unpaid/unwelcomed)
and return my keys as I had personal affairs and things to attend to. At
which point I was physically shoved out of the way and told *“Fuck you
fag… I’m not leaving… find me another fucking room” *verbatim
From there things escalated rapidly to more physical and verbal assault
while I was terrorized for 3 hours. Frantic calls to 911 repeatedly over 2
hours and no Police at my door yet… WTF!!! The police finally arrived 5
hours later. I was livid… In today’s world… I could have been lying
dead in a pool of blood for 4 hours. This also will be part of my exposeè
It wasn’t until about an hour later when he was caught (the deed done),
cutting the wires to the provided home-theatre surround-sound system and
large screen HDTV in his Suite. The jig up he finally packed up quickly and
left, but not before more snarling more abusive language (verboten this day
and age), and verbally assaulting someone here as back-up… my BFF (25
years), with “You want to suck my cock don’t you fag” verbatim, right
hand to God!
I am a Canadian for God’s sake, we are the nicest people on the planet…
too Canadian perhaps! I consider myself textbook… too trusting, too
sharing, too kind, too nice, and up until Mr. Bordais I had successfully
hosted 8 guests, having achieved ‘Elite’ status, and working diligently to
achieve “Super Host” status. It was perfect, the answer to a prayer, Airbnb
has an awesome system, a chance to earn a few extra much needed dollars,
meet some interesting folks from around the globe Then came the lying
Sociopath turning my world upside down!
I really don’t want to do it but it seems that Airbnb will not budge. It is
beyond imagination what it is I could have done that would *Trump, *(yes
it’s a thing now, not just for cards anymore… congrats on that) Here in
Toronto, the Police have just/finally arrested and have in custody Bruce
McCarthur Serial Killer caught
http://www.cbc.ca/news/canada/toronto/hank-idsinga-interview-1.4544098
who could very likely end up becoming Canada’s, perhaps the world’s most
prolific serial killer. Our community, the community I live in in downtown
Toronto, encompassing Cabbagetown and the Gay Village has been living in
fear and trepidation for the last 12 years. Members of our community, a
neighborhood chap I knew who lived just a city block down the street was
one of this monsters victims. When the Police busted into Mr. McCarthur’s
apartment to arrested him, he had a man bound, gagged, hands and feet tied
to his bed. The Police who at this time had him under surveillance became
concerned after watching a man enter with Monster but hours later, still
not exiting building. At this point I surmise they got the go ahead and
busted in his door, most assuredly saving this mans life!
…and so much more
Should go on TV? I don’t want to!
3 pronged issue here:
911 call and no police till 5 hrs later
Airbnb’s unconscionable treatment of me
The dangers out there and the superlative support you can expect to receive
from Airbnb should you experience a traumatic experience with an Airbnb
guest.
Topical and informative
Perhaps Airbnb…
What says you… still stewing here over this issue!
Sincerely/Respectfully
Mike
M**M