I wanted to let you all know what happened so you can avoid it. I called GEICO when I first started using Airbnb about 18 months ago and asked if they would cover me if I had short-term rentals through Airbnb in my home. They said yes and I was off and running. I found this forum a few months ago and started learning from other hosts. I saw a bunch of posts about homeowners insurance and thought I should double check if GEICO still covers me since so many people said most companies in the US don’t cover homes with short term rentals within them. And so many people said Outdoorsy’s $1 million policy is a joke.
GEICO said again, “Yes.” But the customer service rep was not convincing me. So I hung up and called again. This time a rep said she would call the underwriter to double check but that she seriously doubted they covered me. She got back to me and said I am not covered with a short-term rental. I thanked her and started searching for a company who would cover my primary house with the bottom floor rented out. I only found two companies (CBIZ and Proper). Proper had better rates and better coverage so I went with them. When I called GEICO back to cancel my policy she was confused and said “your policy is still active.” And I said, “Yes, that is why I’m calling to cancel it since I have new insurance now.” She said, “That’s weird. We have a ‘do-not-renew’ tag on your file and I don’t know why it is there. But it’s good you got new insurance because it looks like we weren’t going to renew you.” What frustrates me the most about this is that they did not tell me this in advance. And I would have had to scramble to find a new insurance policy. They also did not give me the option of stopping my Airbnb. It was simple for them to just drop me. So I’m looking for new auto insurance now as well. But I wanted you tall to know if you call to check on your homeowner’s insurance make sure you say “I’m considering starting an Airbnb and wondered if it would be covered.” I hope this helps someone!