I’m posting on behave of a stay I just had. As my friend an I were leaving the town we were visiting, we got a call from our host asking if we knew where we put the wash clothes she left for us with some towels. My friend responded saying neither one of us used the wash clothes and never saw them while we were there. We hung up the phone, laughed a bit about someone calling about wash clothes and went on with our day. Later that week, my friend that booked the spot, received a message from our host requesting money for the wash clothes. Here is what she wrote: “This is an attempt at resolving an issue related to two gray washcloths, approximately 12 inches x 12 inches each, that went missing during your stay at my house on Saturday, September 24, 2016 (check out on Sunday, September 25, 2016). Since May 2016, after I caught a guest walking out with one of my hand towels, I began taking pictures of the towels that I leave out for guests. All relevant pictures have been attached. You have 3 days (72 hours) to accept this resolution, after which AirBnB will get involved. When items are damaged and/or go missing during a guest’s stay, the guest is responsible for those items. Since I have only 2 washcloths left, I was forced to buy 2 more, and had to make an unscheduled visit to the store in order to be prepared for other guests. So on Wednesday September 28, I drove 26.6 miles round trip for an unscheduled visit to the store to purchase two wash cloths. The cost of two gray wash cloths is $9.99 each, plus tax; total = 21.83 (picture of receipt attached). Unscheduled trip charge = $10.00. Total = $31.83. Since AirBnB does not deal with change, the grand total is $32.00.”
Has anyone seen this before on Airbnb? Or something like this? It just seems like such a scam considering a few things: 1) it was $50ish/night for her spot and 2) she submitted the money request AFTER my friend had posted her review. I know it’s not that much money to pay but it’s the principle behind it. Who pays $10/wash cloth plus drives 26 miles to get them? It just seems absurd to me and I feel like we are not the only guest that may have encountered her nuttiness. Any feedback would be helpful!