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Someone here offered a common-sense approach to checking our star rating and I can’t find it now. Could it be posted again, if I promise to write it down?
I have 151/154 5-star reviews and tried to calculate the %this way:
Total # of stars possible 770
divided by my total # of stars 755
I’m either using my calculator upside, not understanding the result or - most likely - am unclear on the concept!
No- you multiply the number of 5 star reviews, the number of 4* reviews , etc. add the totals and divide by the total number of reviews.
Example:
150 x 5* =750
5 x 4*= 20
1 x 3*= 3
773 (total number of stars earned) divided by 156 (total number of reviews)= 4.955
To make this more visual and simple for you, rather than an abstract formula, so you can hopefully understand it:
You put out a plate of 12 cookies in front of 3 children. One child immediately grabs 5 cookies, one grabs 4, leaving the last child with 3.
You say, “No, no, kids- you have to divide those cookies up evenly.”
1 child has 5 cookies = 5
1 child has 4 cookies = 4
1 child has 3 cookies = 3
Total number of cookies- 12. Divided by 3 children= 4 cookies each.
Now imagine the number of children are the number of reviews and the cookies are stars,- the number of cookies they each should get is the star average.
Seems related to your other post, but I don’t see all of the necessary data. What is needed is the total number of reviews and the number that were 5-star, 4-star, 3-star, 2-star, and 1-star overall. I’m not sure if your listing is in your profile, but even if it is, I don’t think I can see it without a lot of work.
You’ve calculated: 151x5/154x5=151/154 =98% which is the % of your reviews which are 5* so will be a number <=100%. You want to calculate something like:
(151x5+3x4)/154=767/154=4.98 which is the weighted average of how many stars you receive assuming 151 of your reviews were 5* and the other 3 were 4*.