Airbnb to increase service fee for hosts using moderate and strict cancellation policies
Hosts in Italy are getting this email from Airbnb:
"We’re updating our cancellation policies
We’ve heard from hosts and guests that Airbnb’s cancellation policies should be easier to find and simpler to understand. To help more guests feel confident booking with Airbnb, while also protecting you from the hassle of cancellations, we’re updating the cancellation policy options you can choose. These changes will go into effect on October 18, 2016.
Before they take effect, check out the new policies and associated host fee changes, and learn what they mean for you as a host.
See the new policies
Tiered host service fees
In exchange for the extra protection from cancellations, hosts will pay higher service fees for Moderate (4%) and Strict (5%) policies.
New refunds grace periods
Each policy allows guests to get a full refund if they cancel a reservation within a set time period before their trip, or a partial refund after this grace period.￼
Better guest education
Your cancellation policy will be clearer and easier for guests to find, helping give them more confidence to book and understand their commitment to the trip.￼
Waived Airbnb guest fees
To reduce hassle for hosts and provide guests with extra confidence when booking, we’re waiving all Airbnb’s guest service fees in the case of cancellations.
Sent with from Airbnb
Airbnb, Inc., 888 Brannan St, San Francisco, CA 94103
Airbnb Ireland, The Watermarque Building, South Lotts Rd,
Ringsend, Dublin 4, VAT Number: 9827384L
See this post on the CC about this issue: