(Super)hosts are very consistent in giving us low ratings.
The reviews are good, but ratings are low. If I ask them why, I always get reply’s like: “My place is nicer… I offer more etc etc.” Somehow hosts are always comparing to their place, not comparing to what the standards are in the location.
Non hosts are always very pleased, we often get remarks that we are their best AirBnB so far.
They seem to have a lot more appreciation for what we offer for the low price ask.
Last host gave us a low score on value. I asked her why, and she told me her place was the same price but a lot bigger with a lot more amenities. I explained her that prices are higher in our area because of popularity and season. I asked her if our description was not accurate, and she told me it was accurate and the place was exactly as described.
I asked her why she booked us, and not some other place in our area, that was more like her place. She told us we were the cheapest…