Hi! I just created this account to discuss an issue we have been experiencing lately. We have a few Airbnb’s, and up until fairly recently we were receiving nothing but perfect reviews. For seemingly no reason, we’ve been getting a lot of 4 star reviews. People will leave a comment saying “Absolutey perfect!” But then only leave 4 stars.
We are unsure what to do about it, so we’re hoping others could maybe discuss their experience in relation to this?