Hello Community Friends - I rent own my personal home in the summer months. I had a guest who booked with me for two weeks and then a subsequent, 2 days. He cancelled. As per my cancellation policy, he owes me for the cancellation fee. We were back and forth with each other and airbnb and I decided that he had my calendar blocked for a total of 16 days during one of the two most prime booking months of the year, tried to blame me for booking him and suggesting he didn’t mean to book in the first place. All after he had sent me an inbox message on the reservation to advise of his flight arrival and that he required a late check in. He then created a second profile/account and sent me a message from there, and booked out two more days, but told me he didn’t want this reservation either. I still don’t have anyone booked in to cover off the 16 days. The guest told me he was aware of the 50% cancellation fee when we spoke. After a day or two he became upset with me for charging the fee and his messages were insulting, aggressive and then the last one, he threatened to come to my property next month as he is still coming to the area. So here I have a situation where someone booked with me, was provided my address, cancelled, is unhappy with how it was handled and is now threatening to come to my home.
My question is - are you all noticing a change in the AirBnb guests you have been hosting? Last year everyone seemed super friendly, courteous, appreciative & respectful. This year, I seem to be challenged in some way, with every second guest. At this point I am trying to decide whether to continue renting my property and welcome other’s thoughts and experiences.