The emails from Airbnb, “We know 4.4 stars sounds fine, but it puts you in the bottom 10% of hosts.” “The average star rating of nearby hosts is 4.8” “If you don’t increase your average star rating, we’ll suspend your listing”
I’ve given up trying to justify why we don’t get 5 stars - do we get more first time airbnbers who are expecting a squishier bed and breakfast experience? Do we get guests from less urban areas who think our room is small? Does our room actually suck?
I don’t know. Our two most recent guests seem to have given us a 5 since we didn’t get suspended after all, but I’m really glad we’re about to go on hiatus in our quiet season. I’m sure there are things we could improve, but there’s diminishing returns, too.
I don’t want blown away guests, I want content guests. I don’t want to be compared to people who have roof terraces and luxury accommodation or private bathrooms. We’re still half the price of the hotel where prostitutes take their johns, so…