Airbnb on the corporate level really really really needs to address this issue as it is becoming way too frequent and making the hosting experience really unpleasant and stressful. As someone who has hosted since they were a baby start up and no one even knew their name, I can state it was not always this way. It started out as this funky, hipster sort of chance-taking alternative to traditional lodging. Now it has become a place where increasingly entitled and demanding guests EXPECT a hotel and all the services of one.
I’m personally dealing with what turned out to be a ghastly guest who lambasted me for all the reasons I wasn’t a hotel. Please, please book a damned hotel if you want clean sheets every day!!! He didn’t get the concept of Airbnb, did not read a word of my listing and now I’m suffering for it.
As for the beach towels, I would have to agree. If you are in a beach or pool community, it’s a cheap thing to offer, and does save your house towels. But I certainly would not be available for telling another property to quiet down or be fetching bottled water for guests.
I honestly wish they would do something about this. I am not enjoying my hosting experience right now and my burnout is reaching unfixable levels.