I searched and read through some older posts on this topic, but didn’t quite find the discussion I was looking for. We are on an island beach in North Carolina and Florence is brewing out there and could be headed this way. Current models predict it as a major hurricane right off our coast Thursday.
I sure wouldn’t have guests ride out a major storm in our place, but we also have to consider after the storm passes. Even if our home doesn’t get damage, the local authorities will shut down the bridge (the only way on or off the island) and limit access. Island property owners have ID cards and will be let back on when conditions are safe to assess damage, but they won’t let non-residents come until power is fully restored and things are back to normal. Obviously, the severity of damage will dictate how long this takes.
We have guests booked to come in Friday. We haven’t contacted them about cancelling or anything yet. This storm could turn away over the next few days and not impact us at all. We have a moderate policy, so more than 5 days out they get the full refund, but we’d waive that 5 days if they want to wait and see. 5 days out is tomorrow, so I think I’ll go ahead and reach out to them and let them know. I expect by Wednesday or so we’ll know what the right call is. Any thoughts on how to handle that? We also have more guests booked for the following weekend. That booking could potentially be affected as well.
Curious to hear other hosts experiences in dealing with storms or other disasters as well. This could be our first. From other posts I read, it sounds like Air was not very helpful, but I don’t know what they can do other than cancel or reschedule.