Even though Air is refunding your guests are they going to pay you out still??
I just looked up the recent extenuating circumstances and I think they have changed. @konacoconutz…anyone - didn’t they used to only include the destination property, and not the place of departure? For example - if you are coming from England to U.S. and there is a natural disaster in England…it sounds like now the host in the U.S. would have to refund - where before you did not. Anyone recall if this changed???
What might be covered?
Valid extenuating circumstances include:
Unexpected death or serious illness of a host, guest or immediate family member
Serious injury that directly restricts a guest’s ability to travel or a host’s ability to host
Significant natural disasters or severe weather incidents impacting the location of destination or location of departure
Urgent travel restrictions or severe security advisories issued after the time of booking, by an appropriate national or international authority (such as a government office or department)
Endemic disease declared by a credible national or international authority (such as the US Center for Disease Control or the World Health Organization)
Severe property damage or unforeseen maintenance issues that directly impact the ability to host safely
Government-mandated obligations issued after the time of booking