This is mainly a vent. But I’m also curious how y’all would handle this guest. I’ve always responded to her “suggestions” and either taken them or explained why they wouldn’t work. I’d really like to know, though, what y’all would do.
I’ve had a guest who has stayed with me five times since May (so approximately once a month) for an average of a week each time. She stays with me (I think) mainly because of the high end, fully equipped kitchen.
She always leaves the stove a mess, has never left without permanently staining at least one dish towel, and is just generally messy. My cleaner absolutely dreads her stays. The repeat guest also asks for special favors (such as leaving a suitcase and some personal items at the house in between stays). She always leaves five stars for her review, but the written statements are very short—usually only 2 words or less. Examples: “All good,” “Outstanding hospitality,” “Thanks,” and my favorite “See my previous reviews.”
On the plus side, I’ve made over $2700 from her stays. On the negative side (besides the negatives mentioned above) she gives me suggestions for improving the house that are annoying (but at least they are left as private messages). Examples of some of her suggestions:
Please consider putting a small patio table and chair in the backyard. (We have a table and chairs on the front porch which is well back from the street and screened by shrubbery, if she wants to sit outside and eat. The backyard has no deck or patio, just grass, so our mower would have to move the table and chairs to mow each time—or we would have to put in a deck or patio. We plan to do that someday, but there are other improvements that come first.)
Please consider sharpening knives. (I did go out and buy a cheap knife sharpener and place it next to the knife block. I wrote her a private note, telling her about the knife sharpener.)
Knives could be sharpened. ( Apparently, she expects me to sharpen the knives for her before she stays. She just left this comment after her most recent stay, after I left the knife sharpener for her.)
Comforter better than blankets. (The beds in this house are made with quilts and blankets. Apparently she thinks I should replace them with comforters—which will never happen as comforters are too bulky for our washing machine and would have to be taken out to be laundered.)
Insinkerator could be better. (For those that don’t know—since this is an International forum—InSinkErator is a brand name of a garbage disposal. It’s a mechanical device mounted underneath a sink. You put waste food in it, and blades grind up the food into tiny bits that get washed down the sink drain. Most landlords won’t put them in rental units because they can be easily jammed up—or even ruined—if used improperly. This is the only AirBnB rental we have with an InSinkErator. They range in price from about $100 up to thousands of dollars. I don’t remember how much the one is in this house…but at least it’s got one! And it’s always operated just fine for me.)
None of her suggestions have ever been mentioned even once by any of the previous guests. If I implemented all of her suggestions, it would run into thousands of dollars. The only one I am even thinking about doing—mainly out of curiosity and because it’s relatively cheap—is buying a good electric knife sharpener to see if she’ll actually sharpen the knives herself!