Hi, reader! That’s a great idea. I love the idea of sharing our highlight and lowlight reels!
I think have had equal measure highs and lows this year.
Skads of absolutely great guests that loved my place, loved me and appreciated the space.
Unfortunately, these were offset by so many bad or clueless guests that for the first time it’s making me reconsider whether I really want to do this anymore. The lowlights were pretty damn low.
The university professor (or so he said, we could find no trace of him at the university he said he was from) and his wife who booked my lowest rate, seemed happy when I showed them the place, were quiet when here and absolutely keelhauled me with a slamming scathing review full of personal attacks on me and Air as a platform. Air would not remove it no matter how much I cried and begged. I closed off my listing for three weeks because I was so disheartened by the personal attack.
The school teachers who bought fans without telling me and ran them full blast 24 seven. Rude, this island has the highest electricity costs in the nation. In addition, they left the BBQ unattended and let it get too hot. (Almost had a fire) they also left the cover open and it got rained on, creating a lovely sludge for me to clean later. They also were sooooooo loud. Slammed doors, etc… but the worst was how one of them took calls on her device at 6am and brought them out on the patio on speaker, yakking for an hour, and waking me and my neighbors. And a little icing on the cake was the last thing they did. A loo clog that took a while to clear. Yeah it flushed but there bubbles rising for at least two weeks after. Good times!!!
The girl and her BF who promised they were mindful, quiet and spiritual. Booked the place while I was away, stupid me, never again. Neighbors had to intervene in a knockdown drag out fight where she was being abused loudly by the jerk. When I confronted her she said sorry, they were just quote, passionate people, unquote. That’s a new name for it, I told her. I complained to the platform (not Air) and they banned her for life.
Guest who blocked my prime time at Christmas and New Years and canceled ten days before, was refunded fully. I’m a fly in destination and it was too late to book much of anything in her place. I lost exactly 972, which Air had paid out, then took back.
Carryover from last year’s holiday booking. Complained about tropical insects so I refunded her, recleaned the room, bought new linens but that was not enough for her… she slammed me hard in a review. Fortunately I could rightly retaliate because they were terrible guests. Left trash in the carport, which was strewn by animals, in the apartment (big bowl of bacon grease anyone?) and disgusting leftover food in the fridge including fish and meat. Left wet towels over furniture, which had been sitting a few days since I was out of the country.
There are others, but they were relatively minor. Most guests were good.
Why do we do this again? Oh yeah. The cash. The cold hard cash.