If thats the case I can definitely see that.
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I think preparing meals for a guest is overkill and not worth it. Personally I woukd much rather prefer to select things I want to eat and prepare myself. It would be a little weird to have some random strangers prepare my meal. Gor my i rather have my privacy and less interactions with the host or guests
Im starting to think they will never get back to me on my appeal request. The last thing I heard from them was that they are very busy and they will get nack to me. Before that they said it will be less then 72 hours, initially it was 3 to 5 business days.
Im getting real close to being like screw it, call them up and just close my account down. After some time Iāll just start using my initial old account I had previously signed up with in the beginning through Facebook and host from there. I had forgotten about that account for awhile up until recently
Yes me too. Trying to stay patient as possible but still havent received a word yet on their decision. It seems to me that airbnb is my best option for homeshares
Keep after them on twitter and facebook. Very short bullet points in the correspondence and make sure you go in chronological order, not something thatās hard to follow on a timeline of occurrences.
I donāt know anything about having a secondary account with them or how that works.If they shut you down when they find out itās you? Then it could be another whole can of worms. Iām sure someone else on the forum can give you better advice on this.
Have you posted anything on their Community forums? They monitor these to an extent, or at least did pre-covid.
Your choice, but the squeaky wheel usually gets the oil. I would continue to post every 24-48 hours on Airās FB and Twitter pages until they deal with it.
If you did nothing wrong, then once a human FINALLY looks at it, hopefully it gets fixed quickly - someone else recently had that and they were lucky that the entire thing was only days.
You have already been more than patient. And, this is where it gets you. The same was true before Covid. Now, they have even less staff to deal with such.
Now, only those who are very active and persistent will ever see the top of the pile.
As per @yecatsr - use short bullets, in chrono order. Be brief, professional and factual.
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Got yaā¦very good points. Persistence and patience is the key. We are coming into slow season in my area so Iām not in any hurry anyway. I have short term rentals set for now until things clear up. Im just starting to think they just wonāt take the the time to deal with me. Letās say a month goes by should I just continue to keep reposting and wait. Ill wait whatever time is needed. But Iāll lose out around
November when things pick up. Iām a little skeptical about starting over with my other account. Different email address.
Different address possibly. I live in a dupex. Use 110 instead of 111 which is the same building, close accoubt using friends id if asked, use boyfriends Name.
I used a different ip address with this old account.
Thatās backup plan to continue with airbnb if they were to just never get back to me. Thats my last resort. How squeaky clean are you meaning?
Do they actually enforce this? How?
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Just curious. How did it all work out?
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Also curious as to what happened.
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Aye, but only if it is the exact same āofferā.
We donāt offer luggage storage on BDC, therefore we can, with impunity, sell the same rooms (to use their terminology) for whatever we want, where ever we want 
JF
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Hi @Debthecat. So, at a glance does this mean "if it is $110 on BDC and $100 on Air for the SAME STAY - then the guest gets $10 back - and the host eats that?
Am I reading it right?
Yep! They just need to demonstrate the difference. Same as if you get double bookedā¦at B.com if YOU cancel the guest, you have to find similar or better accommodation and if it is more expensive they bill you the difference. Try doing that when there is an event that has been booked out for months.
Yikes. Ok, so keep me honest here and this could get pretty confusing. Letās put aside where fees MIGHT be in the future.
As things stand today, BDC has higher host fees. A host may even opt to pay BDC even more, in the hope this will help drive occupancy. FYI - we tried it. No luck for us, but your mileage may vary?
So, is the comparison that BDC intends to use the mere initial listed rate? Or the fully loaded rate? What if we have different cleaning fees assigned to Air vs BDC? Gosh but this could be confusing as hell.
One last thought / question:
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Hi,
Did anyone submit the appeal form and got this solved?
I agree that situations should be corrected. thank you @yecatsr and @GentleHart for giving the guidance on getting AirBNB attention through social media. Iām also getting no response from Airbnb support after a problem guest fabricated issues and admin unlisted my room (Iāve been a super host for 6 years with 4.8 star rating) The guest scared my cohost who lived in the house, broke house rules, left a minor child alone for several hours 3-4 times a day (night as well) - was a liability- and verbally attacked co host. Anyone considering class action for AirBNB not protecting hosts and punishing hosts for bad guestsā actions?
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For 2 days I keep getting the reply from support " I need to have this concern escalated to a specialist that will be able to better assistantships you regarding this listing" No specialist yet. (Dodging the issue that may be a legal problem for them??)
When you joined Airbnb you agreed, as did all of us, to arbitration. There are some people who float the idea of trying class action but everyone wants someone else to do it.
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