This is what I got from another host:
“Only one bedside lamp in the main bedroom and the other one only seemed controllable from the door, which necessitates getting out of bed to switch off the light - the plant on the chair in the main bedroom meant it could not be used - on your info sheet sub-divide the sections into headings so it is easy to find what you are looking for - if you are unable to meet your guests on arrival, perhaps just a quick e-mail the next day to see if the guests are settled in okay…it is a nice discreet courtesy touch.”
This woman was very nice, but I wasn’t sure what to think of this. The second lamp, furthest from the door, is one that’s linked to the door light switch. I keep the lamp turned on and use the switch to control it. The plant on the chair is a small one and a window ledge is right there, where many guests have put it there so they can use the chair. (It’s on the chair because it looks great there.) The info sheet is just one sheet–I keep it short on purpose because I don’t want to overwhelm guests, and I explain things concisely and clearly. I often do check in with guests, but since she was a bnb owner herself, didn’t think it was necessary.
The thing is, I didn’t see this initially, but then, on a bad day (not a lot of bookings, worried about the coming months, etc.) I went through my reviews, which are all good, to cheer myself up. Found this and felt bad again. My mood is not the woman’s fault, but a list of improvements isn’t always welcome. Her bnb is in a highly popular area that is booked pretty much all year round, so business is always good for her. Ah well. I know now that I will not do something like this to any hosts.