Looking for some advice on dealing with a BDC guest who says that the front door key is jammed/possibly damaged. Basically theynare unable to remove the key from the lock cylinder
In 3 years of owning the property, i have never had a problem with the door or lock mechanism
And before leaving the key with the guest i asked them to demonstrate that the key successfully opens and closes the door.
I am wondering on what would be appropriate action to take, if i have to travel down to
the property to sort this out.
Or worse case scenario, i may have to call a locksmith