I am a host in Manchester UK and i am having an issue with a guest who is refusing to leave. She originally booked through airbnb and then wanted to extend her stay because the apartment she was moving to was not available yet. With the corona virus situation i was grateful to have a guest so looked past her being new to the ice and she seemed to be honest with me.
When she tried to extend her stay due to the corona virus airbnb had blocked the calendar but she was stuck without anywhere to stay. We both contacted airbnb and they advised that i could continue to host her under our own agreement as they could not open my calendar. So she has extended her stay outside of airbnb checked out.
She then recontacted me a week later due to problems with her accommodation and asked to stay and again as airbnb would not open my calendar we did this outside of airbnb. She is now refusing to leave tomorrow morning which is when she agreed to leave and when she has paid up.
I am wondering if anyone else has had a similar thing (even if through airbnb) and what i can do to get her out of the flat tomorrow?
Now she is refusing to leave tomorrow and I am not sure