You’ve heard similar stories, and much worse ones, before of course. Still it’s so daunting when you’ve done your best and guests complains after they’ve left, not saying anything while it 's still possible to approach them with explaining and possibly help out. I’ve had around 15 other guests before them without complaints, and the apartment is clean, but they for example didnt like second hand furniture.
Shall I just keep quiet and not give them a review at all…and hope they don’t give me one (to hopefully prevent me getting a really daunting one)? They were not very communicative before
their stay and on arrival I understood they hadn’t read all the info that was provided.
Long time hosts, what do you do?